FAQs
FAQ Topics
- What's the best system for my pool?
- My water is cloudy, how do I fix it?
- What does ORP mean?
- How do I paint my pool?
- What causes my paint to chip?
- What is Cyanuric Acid?
- Chemtrol Advice
- Why is my chemical pump pumping but the level isn’t changing?
- I don’t know what kind of paint I have on my pool, what can I use?
- My water sample says I don’t have chlorine in the pool but the level is going down in the tank.
- Why is my chlorine black/ purple?
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What's the best system for my pool?
For the best service / advice, please contact an OP Aquatics Salesperson for your Swimming Pool Supply needs.
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I have cloudy pool water, how do I fix it?
- Do a complete water chemistry analysis with a Commercial Swimming Pool Test Kit.
- Analyze your Commercial Swimming Pool Equipment
- Click Here For Pool Care Guide
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What does ORP mean?
Oxidation Reduction Potential.
Higher ORP's are better, it means that your sanitizer is working to it's maximum potential and the rest of your swimming Pool Chemicals will help maintain clear, clean water.
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How do I paint my pool?
- We need your existing paint type
- Indoor / Outdoor facility
- DOH color approval
- 6-step process recommended by OP Aquatics:
- Scrub empty pool with TSP. Rinse thoroughly.
- Acid etch pool. Rinse Thoroughly.
- Neutralize with TSP. Rinse thoroughly.
- Dry Pool COMPLETELY. Be sure that it is 100% moisture-free, if possible.
- Paint pool with recommended type of paint.
- Cure paint according to manufacturer's recommendations.
- Commercial Epoxy Pool Paint and Commercial Rubber Pool Paint are the two main types of Pool Paint offered by Olympic Pool Paints & Ramuc Pool Paints.
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What causes my paint to chip?
- Moisture
- Incompatible paint types
- Incorrect prep-work before painting
- Filled pool too soon after painting
- Only Swimming Pool Paints should be used.
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What is Cyanuric Acid?
Designed for outdoor use only. Used to block out UV rays.
It stabilizes the effectiveness of chlorine products.
**Not for Indoor Use or with Bromine**
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Chemtrol Advice
- Call OP Aquatics 1-800-973-9172 or e-mail us at customerservice@opaquatics.com. We are the industry experts on Chemtrol Controllers. Our staff will make sure your Commercial Pool Equipment will work in harmony and eliminate any potential cloudy or green pool water.
- To visit Chemtrol for more technical information Click Here.
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Why is my chemical pump pumping but the level isn't changing?
- Plugged up injector
- Pump must be re-built
- Undersized pump
- Run time of pump
- Foot valve is out of the liquid - lower it down into the tank.
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I don't know what kind of Swimming Pool Paint I have on my pool, what can I use?
We need a paint chip to do a correct analysis, please call O.P. Aquatics at 1-800-973-9172 or e-mail us at customerservice@opaquatics.com for the correct Commercial Supply Analysis.
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My sample says I don't have Liquid Commercial Pool Chlorine in the pool but the level is going down in the tank.
- Sample is bleaching out - overshooting of the sodium hypochlorite
- Swimming Pool Test Kit Reagent has gone bad.
- High organic load - poor water quality
- Commercial Pool Equipment needs to be analyzed.
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Why is my Liquid Commercial Pool Chlorine black/ purple?
Contaminated sodiumhypochlorite liquid bleach due to metals in the tank (ex. Metal washer / screw, paper clip, penny). Bleach loses strength quickly, call OP Aquatics to replenish tanks.
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